Returns & Exchanges

At Redline360, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most new, unopened items. Our goal is to provide a seamless exchange or refund process to ensure your project stays on track.

Return Process

• 1.
  Request Authorization

  Log into your account or contact our support team to request a Return Merchandise Authorization (RMA) number before shipping any items back.

• 2.
  Prepare the Package

  Securely pack the items in their original manufacturer packaging, ensuring all manuals, hardware, and accessories are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the return label to your package and drop it off at the designated carrier location; we recommend using a trackable shipping service for security.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects your return for condition compliance, your refund or exchange will be processed within 5-7 business days.